Return & Refund Policy

Return & Refund Policy

At DECOR & YOUR, we want you to be happy with your purchase.

If you receive an item that is damaged, defective, incorrect, or otherwise eligible for return under our policy, please contact us within [X days] of delivery.

Eligible Returns

A return or replacement may be considered when:

  • The product arrives damaged or defective.

  • You receive the wrong product.

  • The product received is materially different from what was ordered.

The product should be unused and kept in its original packaging wherever applicable.

What You Need to Do

Please contact us at [Your Email Address] with:

  • Your order number

  • A description of the issue

  • Clear photographs of the product

  • Unboxing video/photos, if available

Our team will review your request and guide you through the next steps.

Non-Returnable Items

Certain products may not be eligible for return due to their nature. The applicable return conditions will be communicated on the product page or at the time of purchase.

Refunds

If a refund is approved, it will be processed through the applicable payment method according to our refund procedure.

Please allow [X–X business days] for the refund to reflect in your account after processing.

Important: Please do not send a product back without contacting us first and receiving return instructions.